If you run, own, or work in a small business you most likely have a DIY attitude and a fiercely independent spirit. This strength can become an achilles heel for aspects of your business as specialised as your IT solutions. To minimise IT costs without relying on one of your members of staff without an IT specialisation, the most sensible solution is to outsource your support needs.
How outsourcing IT Support will save money
Having an exclusive IT Support team in your business comes with huge operational costs. According to prospects.ac.uk, an experienced IT support worker will expect to be paid from £26,000 to £35,000 annually. You will likely require a team of such workers alongside a technical support manager who will expect over £40,000 annually. This is simply unaffordable for businesses like yours.
On the other hand, allowing one of your non-specialised staff members to run your IT solutions is a false economy. On face value the costs are lower: you don’t have to employ any more staff. Sadly, IT is a complicated business and failure and error are inevitable. The lost productivity from such issues can cost you financially. More importantly, the trust you work so hard to build up with clients will be damaged.
Deciding your Level of IT Support to Maximise Value.
Your business is unique and therefore the IT support it needs is unique. Firms offer a vast array of services, from digital security to database hosting to procuring hardware. To even the sharpest of business minds, this is a confusing landscape. Determining which solutions you need is near impossible without proper assistance.
You will find employing an IT consultant to be a godsend. These fantastic specialists can procure IT support or advise upon your procurement to create a bespoke setup for you. They can also run an audit of your current IT setup and determine valuable improvements that can be made to your systems.
Choosing your IT Support Provider.
Once you have chosen the kind of IT to support you require, it is important to select the best provider possible for your needs.
As a general rule, most value can be added to your business by selecting a local business to provide your IT support. If you haven’t got multiple premises that spread far and wide, there is no need to use a larger firm. Instead, you can benefit from the bespoke potential of a local team and a friendly face to go to if you run into any problems. Using a local team is almost like having a team of your own.
You must not lose sight of why you decided to get IT to support in the first place, to save money! Any IT support you choose must be economically viable for your business. Such support is pointless if it costs anywhere close to as much as an in-house team.
Your Businesses’ Future of IT Perfection.
With the right kind of IT support, your business can thrive and grow like never before. No longer must you be hindered by failing systems or back-breaking costs. Instead, you can focus on providing your clients with the best in your industry.
